Privacy Policy

Privacy Policy

Last updated: January 25, 2024

Who is responsible for the processing of your data?

The data controller is Grok & Partners India trading as Grok Search (hereinafter, “Grok Search”) who's registered office is at:

115, First Floor
NDM - 1 Tower
Netaji Subhash Place
Delhi - 110034

E-mail:  info@groksearch.com

Information and consent

By reading this Privacy Policy, the User is informed about the way in which Grok Search collects, treats and protects the personal data provided to it through the website www.groksearch.com (hereinafter, the "website"), as well as the personal data provided through its connection and browsing through the website (hereinafter, "browsing") and any other data that may be provided to Grok Search in the future.

This Privacy Policy has been drafted to make it easier for you to understand, and to freely and voluntarily determine whether you wish to provide Grok Search with your personal data.

Mandatory provision of data

The data requested in the forms accessible from the Grok Search website are, in general, mandatory (unless otherwise specified in the required field) in order to comply with the established purposes. Therefore, if they are not provided or are not provided correctly, they will not be able to be fulfilled.

For what purposes do we process your personal data?

The personal data collected will be processed by Grok Search in accordance with the following purposes:

• Manage the subscription to newsletters and subsequent forwarding of the same.
• Manage requests for contact with Grok Search
• Manage the sending of personalized commercial communications, by electronic and/or conventional means, in cases where the user expressly consents.
• Manage the performance of surveys and/or evaluations related to the services provided by Grok Search and/or the perception of its corporate image.

The User's data will be kept for the period necessary for the fulfilment of each purpose or until the User requests Grok Search to unsubscribe, oppose or revoke his/her consent.

What user data does Grok Search process?

Grok Search may process the following categories of data, depending on the request made by the User:

• Personal Identification data: name and surname
• Contact information: Mailing address, cell phone number, e-mail address.
• User identification names and passwords.
  
  

What is the legitimacy for the processing of your data?

The processing of data necessary for the fulfilment of the aforementioned purposes that require the consent of the User for its realization, will not be carried out without the consent of the User.

Likewise, if the User withdraws his/her consent to any of the processing, this shall not affect the lawfulness of the processing previously carried out.

To revoke such consent, the User may contact Grok Search through the following channels:

• By writing to Grok Search by mail to TBC.
• By e-mail to: info@groksearch.com

In both cases with the Reference: "Data Protection Grok Search".

Likewise, when it is necessary to process the User's data to comply with a legal obligation or for the execution of the existing contractual relationship between Grok Search and the User, the processing would be legitimate because it is necessary for the fulfilment of such purposes.

On the other hand, the processing carried out to carry out surveys and/or evaluations related to the quality of the services provided by Grok Search and/or the perception of its corporate image will be carried out on the basis of the legitimate interest of the data controller.

To whom will your data be communicated?

The User's data may only be communicated to the Public Administrations, in the cases provided for by law.

What is your responsibility as a user?

• Guarantee that he/she is of legal age or legally emancipated, if applicable, fully capable, and that the data he/she provides to Grok Search is true, accurate, complete and updated. For these purposes, the User is responsible for the veracity of all the data he/she communicates and shall keep the information provided conveniently updated, in such a way that it corresponds to his/her real situation.
• Guarantee that you have informed the third parties from whom you provide your data, if acting on your behalf, of the contents of this Privacy Policy. Likewise, guarantee that you have obtained your authorization to provide your data to Grok Search for the aforementioned purposes.
• For any false or inaccurate information provided through the Website and for any direct or indirect damages caused to Grok Search or third parties.
  
  

What are your rights as a user in relation to the processing of your data?

The User may contact Grok Search, attaching a copy of his/her valid identity card or passport, at any time and free of charge, in order to:

• To revoke the consents granted.
• Obtain confirmation as to whether Grok Search is processing personal data concerning the User or not.
• Access to your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from Grok Search the limitation of data processing when any of the conditions provided for in the data protection regulations are met.

Likewise, the user is informed that he/she may file a complaint regarding the protection under the Digital Personal Data Protection Act (DPDPA) 2023.

Can there be changes to this privacy policy?

Grok Search may update this information document when deemed necessary in accordance with applicable law (for example, if new systems or processes using personal data are introduced), of which Grok Search will be informed in a timely manner.